Patient bookings,
crews and dispatch.
In one place.
For UK ambulance and patient transport teams. See each day’s jobs and find staff, training and vehicle records in one place.
Free 15-minute demo. No obligation.
Medisec Ambulance Service“Having everything in one place makes it far easier to manage the service effectively.”
Burak SoysalDirector of Operations
“Staff records, training and evidence are all in one place — easy to find when we need them.”
Jo DrainCompliance Manager
See Synergy in action.
Our UK team will contact you within one working day to arrange your demo.
No obligation.
We’ll use your details to arrange your demo. Privacy policy
From booking
to dispatch.
Follow one example from the booking details to the completed job.
Office browser access. Team Synergy app on Android and Apple devices.
Start with the journey details.
Enter pickup, drop-off, mobility needs and notes for the crew.
Pickup details and crew notes stay with the booking.
Review the crew and vehicle.
Check availability and vehicle warnings, then select the resource for the job.
| Select resource | Device | Staff |
|---|---|---|
| Demo vehicle 01 | Demo device | Demo crew A Demo crew B |
Synergy shows resource, device and staff fields on the booking.
See where the job stands.
Review the job status and recorded journey updates.
- Arrived on scene
- Departed scene
- Arrival at destination
- Job completed
Return to job records and contract-performance reports.
See the records behind your team.
Manage staff, training, rotas and vehicle checks alongside your bookings.
- Staff and trainingSee staff records and training that is missing or due to expire.
- Rotas and availabilityPlan shifts and check staff availability.
- Vehicles and checksCheck vehicle inspections, faults and service dates.
Choose the tools your team needs.
The documents behind each staff file.
Example staff record · documents and training in reach.
See which training needs attention.
See valid, missing and expiring training in separate views.
Plan the week. Check who is available.
| Rota | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| Open shifts | — | 08–16 | — | — | — |
| Demo staff | 08–16 | — | 08–16 | 08–16 | — |
Fictional rota and leave example · week of 21 September.
Keep due dates and faults in view.
Demo vehicle 01 · example due dates and a fault record.
Read the full customer quotes
“Having everything in one place makes it far easier to manage the service effectively.”
Burak Soysal · Director of Operations
Medisec Ambulance Service
“Keeping compliance records organised and accessible has become much simpler with Synergy. Staff records, training and evidence are all in one place — easy to find when we need them.”
Jo Drain · Compliance Manager
Medisec Ambulance Service
Your questions,
answered.
Tell us what your team needs in your free demo.
Can we start with one tool?
Yes. Start with the tools your team needs, such as HR, rotas or vehicle checks. Add more as your needs grow.
What about setup, training and our data?
Our UK team helps with setup and support. In your demo, we’ll discuss the records you want to move and the training your team needs. We’ll agree the work and any costs before you start.
What devices can our team use?
Office teams use Synergy in a web browser. The Team Synergy app is available on Android and Apple devices.
How do we control access to records?
Use roles and permissions to control what each person can access. Our privacy policy explains how personal data is handled.
What are the costs and contract terms?
We’ll discuss the tools you need, the price and the contract terms in your demo. You can review the proposed package before deciding.
What happens when I request my free demo?
Our UK team will contact you within one working day to agree a time. Your free 15-minute demo covers the tools you want to see. There’s no obligation to go ahead.
See how Synergy
fits your team.
- See bookings and dispatch.
- Check crews and vehicles.
- View staff and vehicle records.
Or call us: 0330 165 6828