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Safe Space – Speak Up & Be Heard

A confidential platform for raising concerns, sharing ideas, and improving our workplace together.

What Safe Space Is

Safe Space is a dedicated, confidential platform where team members can speak openly about work issues, concerns, ideas, or experiences. It is designed to create a supportive environment where everyone feels heard, respected, and safe to raise issues without fear of judgement or negative consequences.

What You Can Use Safe Space For

Safe Space is here for anything that affects your work, wellbeing, or the quality of care we provide. This includes:

Concerns about patient safety

Issues affecting staff wellbeing

Team or cultural concerns

Bullying, harassment, or inappropriate behaviour

Operational problems or barriers

Ideas for improvement

Anything that doesn’t feel right

How Safe Space Works

Safe Space allows you to:

  • Raise a concern or share an issue
  • Choose which manager or leader you want to speak with
  • Have a private, supportive conversation
  • Receive updates on actions taken
  • See how your feedback leads to learning and improvement

Choosing a Manager to Listen

Choose someone you feel comfortable speaking to

When you submit something through Safe Space, you can select:

A manager you trust

A senior leader

A Freedom to Speak Up Guardian

HR or wellbeing support

What Managers Will Do

Managers who receive a Safe Space concern will:

Listen without judgement
Treat your concern confidentially
Acknowledge your message promptly
Discuss the issue with you (if you choose)
Take appropriate action
Provide updates
Capture learning to improve the service

What Happens After You Speak Up

Every Safe Space submission is:

Reviewed

Risk-assessed

Logged confidentially

Assigned to the manager you selected

Investigated proportionately

Acted upon where needed

Learning and Improvement

Safe Space is not just about raising concerns—it’s about improving the organisation.

We use Safe Space feedback to:

Identify themes and trends

Improve policies and processes

Strengthen team culture

Enhance patient safety

Support staff wellbeing

Share learning across the service (confidentially)

Your Safety and Protection

You will never be treated unfairly for speaking up.

Retaliation, bullying, or victimisation of anyone who uses Safe Space is not tolerated and will be dealt with formally.

Our Commitment

We are committed to creating a workplace where everyone feels safe to speak up, confident they will be heard, and assured that action will be taken. Safe Space is one of the ways we make that commitment real.

Ready to speak up?

Use Safe Space to raise a concern, share an idea, or start a confidential conversation.

Every voice matters. Every concern deserves to be heard.